Privacy Policy / GDPR
You consent to our Privacy Policy by making an online purchase, creating an account and/or subscribing to our newsletter.
By making an online purchase you are granting us consent to retain certain personal details you provide us with, such as your name, e-mail address, telephone numbers and addresses in order to process and deliver any orders you may place on seenusers.com. By placing an order with us you consent to your card/bank details being shared with our secure payment partners Shopify Shop Pay and NETOPIA Payments, so that your payment transaction can processed to finalise orders or process any refunds. Similarly you consent to your telephone number, email address and shipping address being shared with our nominated couriers (FanCourier, DHL, and/or UPS) and distribution facilities for fast track and/or international deliveries so that your order can be delivered, and you can be contacted by telephone regarding any matter concerning the status of your order(s). We accept no liability on behalf of our payment partners, couriers or distribution facilities.
By creating a SEEN USERS account you are giving us consent to retain some personal data, which you provide us with. Such as your name, e-mail address, telephone numbers and addresses in order to process and deliver any orders you place.
By subscribing to our newsletter you are giving us consent to retain certain personal data which you provide us with, such as your name, e-mail address, location, date of birth and gender in order to keep you informed via newsletters and e-mails. We will never share your personal data with third parties without your consent. When you subscribe to our newsletter you are agreeing to us contacting you via e-mail with details on new products, collections, features, sample sales, special offers, contests, events of interest and promotions.
At any point in time, we will offer you the opportunity to opt out of or unsubscribe from any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular service.
We collect information about site traffic, sales, wish lists and other commercial information for reports and internal use, in order to enhance your shopping experience.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so that we can consistently improve our site design to better meet our visitors’ needs.
Cookies
Please be aware that by agreeing to our Privacy Policy you are authorising our use of “cookies”.
Cookies are data files which are stored on your computer’s hard drive by your web browser, and are necessary in order for your movements to be tracked within websites. Cookies allow us to see the contents of your shopping cart, previous purchases and to deliver content specific to your interests.
SEEN USERS do not advertise other brands/labels/organisations on our website, and therefore we do not have third party cookies.
Opening an account/ Subscribing to our newsletter
When you open an account, you will be given the option to subscribe to our newsletter or to opt out of this service. By subscribing to our newsletter you agree to receive email alerts for new products, collections, features, sample sales, special offers, contests, events of interest, and promotions.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular service.
Accessing, editing and deleting your personal data
If you want to access your personal information in order to edit or update it, please visit the website and sign into your account, where your personal information will be made available for review and change. You can also change, save or delete billing/delivery addresses, and if you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. You may also contact us by email at contact@seenusers.com to have your personal details amended. In line with GDPR regulations, you have the right to delete any information from your account at any time. You can do this by logging into your account and deleting the contact details you keep on file. In order to fully close your account, please get in touch at contact@seenusers.com Please note that the right to be forgotten is only applicable to customers with no transaction history and we are unable to fully delete any past transactions and/or contact details associated with the transaction from our system.
Further Information
If you have any queries about our Privacy Policy, please contact us on contact@seenusers.com
